About Sayyar

Renting cars solution

New tools for old problems

UI Screen of Sayyar Home page

Objectives

Why is renting a car harder than it should be?

For many users, car rentals are a journey filled with doubt and frustration. To fix it, we must first feel what they go through.

Objectives

Addressing User Needs in Car Rentals

Building confidence in service quality

Reducing process delays

Check mark

Transparent rights and responsibilities

Interviews

What’s the one question that leads to better experiences?

Interviews outcomes

80

%

Faced challenges with their rentals

Problems strongly reduce customer loyalty.

Interviews outcomes

50

%

Users don’t know their rental rights .

Low awareness creates uncertainty in the process.

Interviews outcomes

80

%

Expressed the need for a smoother rental process.

Low awareness creates uncertainty in the process.

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Users didn't understand their rights unless they had an issue after renting a car.

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Based on 20 participants, there are only 4 users who didn't have problems after renting a car.

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Renting a car experience is improvable.

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There's a need for renting cars.

Our commitment

Reliable services built on safety and high standards.

UI Design

Designed for an interesting Experince

Onboarding screen

Before You Even Noticed It...

Ride in Frame

UI Design for Mobile Car info

Tap to see the Prototype

Usability Testing

Seeing beyond the surface

UI of Available cars Screen Before

UI Screen of the cars in the App

Before Usability

After Usability

🔍

Usability issue

Searching for the right car takes too long and involves too many filters, while it should be a smoother, faster experience that helps users find a car based on the details that matter to them.

Solution

A catchy button at the top invites users into a quick 5-step flow, giving them car results that match what they like.

Bottom Navigation Before

Before Usability

Bottom Navigation After

After Usability

⚙️

Usability issue

Users need to reorganize the navigation bar.

Solution

Organizing the navigation bar to be: Home, Explore, Help, and Profile Starting with Frequent use.

Mobile screen mockup showing a top search bar, two buttons below it, and a services section with four square placeholders for service items.

Before Usability

After Usability

🧐

Usability issue

Users had difficulties realizing the difference between profile and home designs.

Solution

Enhancing the profile screen to make it simple and functional, displaying the most important information for the user.

Challenge faced and Lessons

Facing the Final Challenge

Stakeholder priorities against user needs

Qualitative and Quantitative Together

Never Stop Identifying Issues

Balancing Simplicity and Clear Structure